I’m currently reading three books. As I was thinking about which one I wanted to read last night I realized that I am reading each of the books in different formats. And not just in different formats, but from different sources. When I was younger, finding and reading books was a pretty straightforward thing: I’d […]
The corporate intranet, and Enterprise Social Networks, has to support a broad range of users and many different functional use cases. Understanding the context of the people who use the platform, including the things they do that are not directly on the platform, is critical in providing a “right” design. “Identifying the real problem is […]
Not long ago I was sitting with my friend Valerie on the porch of a cabin at Horseshoe Canyon Ranch, AR after a great day of climbing (is there any other kind?) talking about life, the universe, everything. I had recently heard a talk at a LaunchCode event about their expansion to Miami and other […]
‘Just sit down and write it and let other people work at whether it’s worthwhile.’ — Read on extraordinarybusinessbooks.com/writing-to-change-the-world-with-euan-semple/ Something I need to re-learn.
Sitting here at the WordPress West meetup celebrating the 15th anniversary of WordPress, the conversation inevitably came around to Gutenberg. So of course I installed it so I can try it out, give it a spin. Working off my iPhone SE, it was easy enough to install and activate the plugin for use on this […]
Digital transformation isn’t about getting better or more efficient at what you already know how to do, it’s about becoming better and more effective at identifying and executing outcomes you didn’t even know were possible.
In my service design origin story I included a photo of me and a few others as part of a panel discussion for World Usability Day 2017. Here’s the video from that talk. Will post more later.
I’m sitting on a plane as it boards, wanted to jot down some quick thoughts. I’ll come back in later to clean it up, add some links (that you are going to want to check out) and make it a bit more coherent. In a blog post earlier today, Jim McGee discussed the boundary between […]
In which I recount the tale of my first encounter with Service Design and become a member of the St. Louis UX and Service Design community (and meet some great people).
The story of progress is one of abstraction, of increased convenience, and the taming of novel experience into the everyday. An obvious example that comes to mind is in programming, and in fact this is the context in which the seed of this idea first came to me. In my first digital electronics lab at […]