Design for users (not customers)

The real issue with many of the official systems, processes, and tools we use every day isn’t that they were poorly designed or executed. It’s that they were designed and implemented based on what the people paying the bills (customers) think they should be, instead of what the people actually using them (users) need them to be.

Toys and tools – different in degree, or different in kind? 

At the end of a brief history of human communication, Dave Gray of XPLANE gets to what he sees as the future of communications: visual communications. Today, we are free once more. Paradoxically, n… Source: The toys of today, the tools of tomorrow | Brett’s Phrontistery

Safe? No. Awesome? YES! My review of Strange Loop 2010

When I first learned about the Strange Loop developers conference here in St. Louis, I had a strong – you might say strange – urge to attend. Strange because I am not a software developer; it’s been a long time since I’ve done any serious coding. What caught my eye was how conference organizer Alex Miller (@puredanger) […]

Mobile devices are not the enemy of learning

Towards the back of his book Don’t Bother Me Mom, I’m Learning, published in 2005, author Marc Prensky discusses the potential for using cell phones as a tool for learning in schools. I read the book back in the fall of 2006, and though I agreed with much of what he wrote in the book, […]

Knowledge work, video games, and learning

My earlier post on games got me digging through my archives (yet again), where I found two posts looking at knowledge management and knowledge work through the lens of games. Both of these posts are based on James Paul Gee’s book What Video Games Have to Teach Us About Learning and Literacy. This first post […]

It’s not about easy; thoughts on a world without e-mail

I’ve been following Luis Suarez’ (@elsua) thoughts on a world without e-mail for quite a while now. His arguments have always made sense, and yet I’ve always had this nagging feeling of, “Yeah, but….” Last week I had a chance to view/listen to a recent presentation Luis gave about making the jump from e-mail to social […]