Although this blog is a WordPress blog, it is not a blog about WordPress. At least not exclusively. It is, however, at times a blog about blogging, and the web in general, which inevitably will include some discussion of WordPress and a wide variety of other tools.
Today is one of those days as I spend the weekend at Washington University of St. Louis with a hundred or so others interested in learning more about the WordPress platform and how we can use it for fun and/or profit. (Though to be honest, if you are doing it for profit you are probably having a lot of fun as well.)
WordCampSTL 2016 is my second WordCampSTL event, and my third WordCamp event overall, and I’ve been recently attending the WordPress Meetups in St. Louis, so I know a few of the WordPressers in the area. But I always meet someone new and learn something useful, and try to share what I learn. This isn’t going to be a live blog, but I will be updating it throughout the weekend.
WordPress Core committer Aaron Jorbin discusses the philosophy behind WordPress and how this drives the project.
When you work as a lifeguard, everyone starts the season at the same time. Onboarding is easy. Real world, no one starts at the same time. Onboarding is tougher.
WordPress has contributors joining the project every day. To work on 12 year old software. You may never write code, but it is useful to understand why it works the way it does.
Contributing is NOT frictionless. There will be conflict. GRIPI
Goals. What is everyone’s goal? What is the project’s goal?
Roles. Each person’s role needs to be clear, and understood by everyone
Information. Does everyone have the info they need?
Process. Flow, and everyone must know it.
Interpersonal. It’s not interpersonal. Really, it’s not.
80% of the time it is an issue with conflicting goals. We need a unified project philosophy.
Philosophy Driven Development. Instead of test based, or whatever based, development.
WordPress = Democtratize publishing. Goal is not to be the “best”, but to make sure anyone anywhere can publish what they want. The WordPress philosophy:
* Works out of the box, as little config as possible required
* Famous Five Minute Install: an idea, to be able to set it up without technical expertise
* Design for the majority. And that majority is not technical, so they don’t force tech things on users. But they are available. A solid array of basic features.
* If a majority of people want to off a feature, it shouldn’t be a feature.
* Menus in the customizer. The majority of users want to see changes before they go live.
* WordPress makes decisions, not options. Options are expensive. Too many preferences mean you can’t find any of them.
* Striving for simplicity
* Link pasting – highlight text and paste a URL onto the text (instead of having to go to the add link in editor)
* Deadlines are not arbitrary. Don’t delay a release for that “one-more-feature”, just push it to the next release. Set targets, and stick to it, even if the full feature set isn’t there.
* The vocal minority (the WP Tavern commenters :-)).
* Our Bill of Rights – the freedom to run the program for any purpose, to redistribute it, to modify WordPress and give away, and to study it.
Don’t just study the code, study the philosophy as well.
Moderator Chris Lema, and the audience, asking questions of people from different parts of the WordPress business spectrum, from freelancer to established design/development shops.
What is the biggest business challenge you face on a day to day basis:
* CF – Knowing what to do that day
* MB – Trying to figure out what you need to fix problems
* JH – Balancing customer requirements on schedule and budget with internal requirements for quality
* SP –
* SP – email to have a record
* JH – uses platform (TeamWork) to track everything. Sometimes you need a real conversation with someone
* MB – Make comms effective and efficient. Standards are important (e.g. onboarding / offboarding)
* CF – actually communicate, even if just “I”ll get back to you”
Biggest estimating mistake
* CF – comes from not understanding the full scope of a project
* MB – unrealistic expectations of time (misjudging dev and scope creep)
* JH – accurate specific scope SOW in writing before the work starts. Customers / clients often don’t read the notes. “I assumed that’s what web sites do.”
* SP – From not having access to customer sites to see scope of updating. Never again.
* Chris Lema – Here’s an example of a mistake: The estimate was just the back end, there was no front end work in the estimate at all.
How do you figure out if you’re ready to hire someone new
* SP – Haven’t brought anyone new, use freelancers, etc. The WP Crowd (http://www.thewpcrowd.com/)
* JH – we only use full time employees. Tend to bring in programmers, then get them up to speed with WordPress.
* MB –
* CF – I can’t say no. I love hiring contractors to help out with things, especially in the WP community.
How do you manage the pipeline
* CF – I suck at managing the pipeline
* MB – weekly meetings to discuss
* JH – “Your current customers are the best source of new business”. Balancing the pipeline, resource management is a challenge. Software – Pipedrive.
* SP – Tell them it will be 3 months before we can start. Referrals.
How do you set your prices?
* SP – line item. good, better, best. Once you have the estimate, push it across the table and be quiet.
* JH – Line item. Hours expected * hourly rate = fixed bid. Everything is custom, but it’s all WordPress, so 80% of an estimate is pretty much standard. The other 20% can be trickier.
* MB – Similar to JH line items for new work. Support is either included in the support aspect of a project or priced separately if it is more than basic support (e.g. requires developer work)
* CF – Flat rate bid, based on estimated hours. But “wild west” projects are fun, when someone calls up and needs something and you just do it and get it done.
Do you sell maintenance with the project( or after the project, or outsource it?
* CF – I let them know I’ll do it, they’ll need to pay for it.
* MB – yes. also try to include education of the clients.
* JH – we offer it, we offer to host it as well. Define in the SOW when the project is finished and maintenance begins. Standard rate and rush rate.
* SP – Yes. “When you get that ‘what is a URL’ client…”. Pipeline.
* SP – Third, third, third. Work starts on payment, first revision, on launch. No admin access and maintenance page until final payment
* JH – 40/40/20. The initial deposit is non-refundandable. They work with well established agencies, so not too much of an issue.
* MB – Support; if payment stops, support stops. Dev maintenance; work starts when paid
* CF – 50% before I start, but I start anyway (usually).
How big is your margin? (Kind of related to how much non-payment you get)
* CF –
* MB – 20-25%
* JH – 25-30%. A bit more on ongoing maintenance support
* SP – never go below 50%.
An update from Gregory Ray of his Hardening WordPress talk from last year. Winter is Coming, are you prepared?
A lot has happened in the last year. A lot of new things to discuss, but it all comes down to the same basics.
98% of WordPress security vulnerabilities came from 3d party themes and plugins.
Why me? It’s usually not personal, a vulnerable system invites attach. If you are not vulnerable, chances are you won’t see a deliberate attack.
Four aspects of security.
Prevent. A tradeoff between security and convenience. Consider the Aerie in Game of Thrones. Security for WordPress is not just about updating WordPress. Primacy of defense goes from the bottom of the stack (DNS) up. Network Admin -> System Admin -> Site Developer. So many firewalls (network, server, web app, plugin), troubleshooting can be a bit of a slog; but when they work, they keep attacks away from the WordPress level.
Protect. If you can’t prevent attacks from getting to WordPress, many steps to protect. Trusted software only, backups, complex passwords, no admin accounts called “admin”. The usual.
Layered permission. Separate users and server accounts, runtime vs. maintenance mode. The 5 minute install and auto updates require that WP can modify itself, you need to make sure permissions are managed. There will always be exceptions, something new breaks something old, etc.
Some words of wisdom from Chris Lema about the future of WordPress. Hint, it’s not the code, it’s the community. (OK, that’s a bit more than a hint.)
WordPress can only continue to exist if you (WP developers) have a life outside of WordPress. Using WordPress to share your hobbies, to share your life. Don’t think you can’t be a part of it, just realize that you need to spend some time at it. Don’t feel bad you can’t do something immediately, think about what you can do over time.
It is only through this that we can discover what we need WordPress to do. You only find what’s missing when you try to do something you can’t do.
When it’s client work, chances are you’ll be looking for a workaround. If it’s for your hobby, you’re going to figure out how to fix it.
WordPress the code needs WordPress the community.
There is no rule that the better product wins.
Some great stories and flashbacks to technologies and brands that used to be ubiquitous, that people didn’t think were going anywhere. And some discussion of software owned by companies. As opposed to WordPress, the “people’s code”. (nts: that’s a great title for a blog post.)
Learn to say no, so that you have the time and space to have a life, to have a hobby, something you care about. Bring that the WordPress, you have the opportunity grow WordPress.
It all starts with The Matt Chat. And ask your wife, and then your boss.
Choosing your crew
* Design (Mel Choyce)
The release is built by contributors, not the release lead. It doesn’t matter what the release lead wants to do, it’s what the contributors are interested and willing to work on. The challenge, and joy, of a volunteer effort.
* Smart Image Resizing
** Images up to 50% smaller
** Photographers involved, research first!
* Site Logo
** How is this different from a site icon?
** This solves the problem of hacking a logo into a site header
** Ported from JetPack
** Maybe it should be “Theme” logo instead of “Site” logo. What works in JetPack probably wouldn’t work the same in core
** It is now known as “Custom Logo”
** Late addition to the feature set, just a couple of weeks before beta
* PDF Thumbnail
** Core natively supports some resizing of .pdfs already, but has issues
** Ran into challenges
** Updating an established feature seems like an easy win, but sometimes you need to punt it to the next release
* Formatting shortcuts
** As they got into it they realized that they don’t have a full understanding of how bold and italics would be represented. There are different approaches and implementations of markdown, so those two were left for the future
** Only code shortcut made the release
Biggest thing WordPress needs – a better onboarding process for new users, from creating a site to getting it up and running.
Shared some thoughts on how he thinks the release process might – should – evolve in the future. Most notably a move away from a release lead responsible just for a single release to more of a product design team that looks at the evolution of the product across several releases.
Not specific to WordPress, but some great info and insight into how to make sales a more positive experience for you and your customers. Some stream of consciousness notes, with just a little bit of editing.
The way we’ve chosen to manifest sales in this country is negative, that doesn’t mean that sales is negative.
Spending time talking to the wrong people. Talk talk talk, then they don’t bite. You need to qualify the people you are talking to.
The way to succeed is to not spend too much time with the wrong people. “Addition by subtraction”.
You need to understand what you are selling. What is your value proposition. What are people buying from you?
Your marketing message needs to be about more than your time. It’s not the product you’re selling, it’s what your customer can do with your product that you are selling. e.g. No one wants a drill, they want a hole.
What is it that people are buying from you.
Interruption based marketing / advertising.
How about a consultative based approach. Based around asking / answering questions. “How can I assist you?” Create a buying environment.
Everyone likes to buy, no one likes to be sold to.
Create an environment where people want to buy from you.
Netflix series reference: “Occupied”
Was his reference / recommendation “sales”? Yes. You recommend stuff all the time, why not take the same approach with business?
Don’t devolve immediately into the pitch, engage in some conversation. Establish a relationship, help them realize what they need. A consultative approach to sales. A process of discovery, not a “here’s the product I want you to buy”.
An holistic approach, not a reductionist approach.
Your job is not to close. Meet people where they’re at, and offer them an opportunity to work with me. (They need you more than you need them.)
* Trusted advisor (not talking just about phones, but about business)
Cold calling – how can I can get someone to marry me if we’ve never gone on a first date.
Getting paid what you’re worth –
* Make a clear firm offer
** What they’re going to get in a confident manner
*** no wishy washy “let me put together a proposal”
*** listen to what they have said and tell them what you think they need, and give them the bottom line
* Pricing – he doesn’t like the hourly rate.
** We don’t price right because we do it hourly
** We don’t have an idea of what the value is
** This comes across to the client
Check out Allen Weiss, The Millionaire Consultatn
Simplifying your business, more consumable, clear firm offer
A talk by Teresa Lane from Wash U about the importance, and the value, of modeling your content so you – and your customers – can get the most out of it.
Three main results from modeling your content:
* Content representation
* Relationships between content
* Develop and communicate your site model
Content comes in many forms
* General info
** Big, broad scoped info
** Small, specialized pieces
** People (bio, pictures, etc)
Avoic assumptions with specificity. Consider the wishes you get from a genie; the more specific you are, the more likely you are to be happy with the outcome of your wish.
“When we are conscious of specifics, our content is more effective.”
1. Dismantle the blob
2. PUll the pieces you want
3. Identify the purpose and use for each
4. Put the pieces back together
She went through several examples including a blog post, events, and recipes. You can be very basic, or very detailed. The trick is to be as detailed and discrete in breaking out the fields as you need to be, but not more.
Why do we need models?
* So DESIGNERS know what they need to build
* So DEVELOPERS understand how they need to build it
* So PARTNERS / CLIENTS know how to use the site
I’m not really sure why it took me so long to move from a self hosted WordPress.org setup onto WordPress.com. Probably just inertia, a holdover from when I first set up WordPress on DreamHost back in 2005, before WordPress.com provided the fully featured hosting platform it is today. And before I had the ability to do my playing in a local dev environment on a laptop instead of needing to use the DreamHost servers.
Over time my self hosted WordPress installs all ended up using my WordPress.com account in one way or another, either for Akismet spam protection or for all the great features provided by JetPack, so it makes sense that I just use WordPress.com, cut out the middle man so to speak. Plus it is a lot cheaper. While I’ve got the bare bones hosting over at DreamHost, it is still more expensive than free. Well, mostly free if you don’t worry about the $13 annual fee to map the domain. And the occasional ad that will get fed into my posts. If I do ever decide I’m tired of the ads or want some of the more advanced options (like unlimited posting and storage) from the Premier plan, $99 a year is still a good value. True, I have less “control” and flexibility of the overall environment, and no longer have a hosted sandbox in which to play, but that leads me to the second reason I don’t really need a separate host any longer.
At WordCampUS 2015 in Philly back in December I learned how to set up my MacBook for local WordPress development using Varying Vagrant Vagrants (VVV), including both working on the core and doing some theme / plugin development. I did a little of the former while in Philly, and have been playing around with the latter on and off since. It occurred to me over the weekend (no idea why it took so long) that this was my sandbox, why bother with all the hassles that come along with an online hosting service, especially one that I don’t use for any real “production” sites.
A long way of saying, Brett’s Phrontistery is now hosted on WordPress.com. Just thought I’d let you know.
ps. It is also worth mentioning that all pages from WordPress.com hosted blogs are automatically served as https, leveraging the free Let’s Encrypt service. DreamHost provides the ability to configure Let’s Encrypt certs on the site, but it is not one of their one-click installs.
Wordcamp St. Louis 2012 was a great way to spend the day, here are three of the talks that really stood out for me.
Over the weekend I had the chance – the pleasure – to attend Wordcamp St. Louis 2012. I met some great people, doing incredible things with WordPress, and had a chance to learn and be inspired. Although the whole day was great, three of the talks stand out for me:
Most generally informative: Chris Miller (@iDoNotes) gave us the down and dirty on using WordPress as a podcasting/videocasting platform, blasting us with way more information than I thought could be squeezed into the 45 minute session. No doubt he had to leave some stuff out, but it was a comprehensive intro that put those interested on the right path for learning more. Especially if they remember to visit the resource bundle he put together for us.
Most specifically useful: Joshua Ray (@pdxOllo) and Alex Rodriguez (@arod2634) presented Best Practices and Admin Customization, the latter which has been on my mind of late for a current project. Comprehensive coverage and plenty of code examples (I’ll post the links later, I seem to have misplaced them). Looking forward to digging in.
Most inspirational: Although the WordPress specific parts of Reshma Chamberlin’s (@reshmacc) talk on design were impressive themselves, what impressed – and inspired – me the most was her and her partner’s philosophy of design. And not just design, really, but how to chase your dreams, make a difference, and to do things right. (Sounds so easy, doesn’t it.) Check out the B&C Designers site to see for yourself. (And thanks, Reshma, for the book recommendation: Disciplined Dreaming is next up on my shelf!)
Like modern musicians, bloggers and others using social media have an almost unfathomable selection of tools available. But in the end, it is about making music, not using the tools.
To make music these days, musicians need to know just a bit more than how to play their instrument. A guitar player, for example, needs to be able to play the guitar (a given), but also must have an understanding of how the guitar is built, what accessories provide what features, how to mic the amps. Likewise a drummer, bass player, or other band member. Then comes the process of recording music to produce a song and, hopefully, all the work that goes into putting on a live performance. There are a seemingly endless supply of options available to these musicians that must be overwhelming at times.
Kind of like the seemingly endless onslaught of new collaboration tools and ways to communicate with others.
A little over 5 years ago, I wrote the following:
I’ve been messing around with blogs (with varying success) for over 5 years now, have set up and contributed to my fair share of other online sources like wikis and as a commenter to other blogs. But I’ve only recently really understood the value and, yes, appeal of text messaging and the ability to send photos and videos from anywhere on my phone. And, though I’ve recently signed up and started experimenting with Facebook, I’m still not quite sure exactly what to do with it. And don’t get me started with things like Twitter – as much as friends and others praise it, I just don’t get it.
Of course, it has only gotten worse (better?) since then.
I have spent the better part of the past year or so exploring and trying out new tools, seeing where they add value or don’t. I still don’t use Facebook much, but have found my groove with Twitter. I see the value and potential of Google+ but just can’t quite get into it. On the other hand, I have come to love and rely on Jive in our “behind the firewall” social/business network. I’ve signed up for many of the niche services that have come out: I really like Instagram, Untappd is a cool idea, and I don’t get Pinterest (at all). A quick look at the feed selection list for the Lifestream plugin for WordPress gives an idea of what’s out there. I have no idea what most of them are, and this isn’t even all of them! (Lifestream provides a way for you to add “generic” feeds for all those that they’ve missed.)
Speaking of WordPress… Although I haven’t been blogging publicly for a while (16 months or so, yikes!), spending a lot of time writing and making things happen behind the firewall, I have kept up with the evolution of WordPress and the great tools available in the system, not to mention the evolution of its positioning in the market from “just another … blog” to “just another … site”. I’ve read a couple of good WordPress books through my Safari Books Online subscription, and played around a bit under the hood.
I could say that all this goodness was part of why it has taken me so long to actually get back up and running. (I told @tomcatalini back in April that I was “very close” to a return to blogging, not sure 4 months counts as “very close”.) And though it sounds like an excuse it is, at least partly, true. Part of my absence has been directly related to my trying to figure out what direction I wanted this blog to take, to build on my previous blogs or to try something new. But part has been trying to understand what is possible with regards to how I do it.
A perfect example of this interplay was my discovery of different post formats, along with the Showcase page template in the Twenty Eleven theme, and how I could use it to capture and present both my own extended thoughts on things (an ounce of perception) and a log of my more random thoughts and observations (a pound of obscure).
I don’t need to worry about all those sites and services in the list above that I don’t know about, or know how to use, nor do I need to worry about all the bells and whistles in WordPress. Perhaps they will be of value to me some day, and if so I expect that I will find them if and when I need them. What I care about is what I can do with them.
Like the musicians I mentioned earlier, my purpose is not to “play an instrument” or to set up a bunch of gear. My purpose is to make music, and all this machinery is just a way to do that.
My notebooks are littered with scribbles and notes of ideas for blog posts. Unfortunately, many of these ideas have never made it off of paper. If only there were an easy way to post from my quickly written out ideas….
One of the things that caught my eye when going through the things OneNote 2007 can do was the Blog This option when you right-click a page. This page is meant to be a test of that functionality.
Because of the way OneNote handles text and images – basically, put it wherever you want it on the page, I’m curious how it will handle the different placement of elements when it converts to HTML. This paragraph that I’m currently writing is a separate element from the text above, placed below and a bit offset from the rest of the text. I captured the graphic using the windows+S key combination and dropped it in on the right side of the page.
Update from within Word 2007:
Once I clicked on Blog This, OneNote sent the page into Word ’07. I kind of expected this based on my previous experience with Word ’07 and blogging, but I was hoping that OneNote would simply use the account settings from Word. As you can see (well, I can see it since I know what the original looked like), Word has taken the free-flowing format of a OneNote page and converted it into a more structured document. The only change I made to the page (except for adding this description) was to adjust the text wrapping properties and location of the image.
From here the process is somewhat familiar, but I’m still going to have to do some tweaking once I get it up into WordPress. For example, you can Insert Category from within Word, but you can only select one category – Ctrl-click doesn’t work.
Update from within WordPress:
Once I got into WordPress, everything in the post looked fine. I added the categories I wanted this post filed under and it was ready to post.
A quick recap of the process:
Put together a rough (or not so rough) draft in OneNote.
When ready, right-click on the Blog This option
In Word 2007, adjust the flow of the text and images as needed, then Publish as Draft.
In WordPress, open the draft, modify the post properties (Categories, tags, timestamp, etc). Then Publish.
Back in January I started the process of remodeling 29 Marbles, and today I announce the completion of that remodeling (to the extent that any blog is ever really complete). A couple of things you will likely notice:
The feed for 29 Marbles is still http://feeds.feedburner.com/29Marbles, so you should not lose your subscription. (I think you may have received a feed “refresh” of the last few posts, but that should be OK.)
The left hand column is for information related directly to 29 Marbles, such as the search function, feed subscription, and category lists.
The right hand column includes feeds from and links to other autism related resources. Although I definitely have my own opinion about certain things, I also think it is important to see others’ views. That’s why I’ve included feeds to the Autism Hub and Age of Autism, along with links to blogs by parents and autistics from I expect that this side will continue to grow.
I hope you’ll continue to read 29 Marbles and offer the great comments and discussions that arise from the very important topic of autism, what it means, and where we’re going. See you on April 2.
Just to let you know, I’m going to be going through some blog maintenance over the next day or two, including an update of the WordPress software and databases and a possible template change (haven’t decided about that one, yet). I’m also planning to import posts from the original …no straight lines… from Blogger, partly to have a consolidated collection of my writing but mainly to follow my own advice (inspired by Harold Jarche) to “own my data.”
I’m giving this warning because 1) I’m not sure what will happen when I import the posts, whether subscribers will get a blast of new posts or if there will be no effect, and 2) in case I screw something up you’ll know that it is my fault – not my host, DreamHost – and is (hopefully) temporary until I can figure it all out.
I’ve been keeping busy other places (here, here, and here), but do have a backlog of things to write about that I’ll be posting soon.